Terms & Conditions
Last updated: [date]. Draft — to be reviewed by a lawyer before launch.
1. Service
Mechanix Pro, operated by [Registered business name] (GSTIN [GSTIN]), provides two-wheeler service and repair at your location in our service areas in Bengaluru, through trained mechanics from our partner workshops.
2. Booking
You can request a booking on our website or WhatsApp. A booking is confirmed when we confirm your slot and you pay the booking advance (currently ₹199), which is adjusted in your final bill.
3. Prices and extra work
Listed prices include GST and cover the labour and items described for each package. Parts, oil above standard grade and work outside the package are charged only after you approve an itemised estimate.
4. Payment
Advance and final payments are made through Razorpay (UPI, cards, wallets, net banking) or as agreed with us. Invoices show GST separately.
5. Cancellation
See our Refund & Cancellation Policy.
6. Vehicle handover
If your bike must go to a workshop, it leaves only after you share a one-time code with the mechanic, and returns the same way. Please remove valuables. Keep your registration and insurance documents valid.
7. Warranty
Labour is covered for 15 days from service. Parts carry the manufacturer's warranty. Accidents, misuse and work by others after our service are not covered.
8. Your responsibilities
Give accurate details, provide safe access to the vehicle, and be reachable during your slot. Abuse towards our staff may lead to cancellation.
9. Liability
We are liable for loss or damage caused by our negligence during service, up to the invoice value of that booking, except where the law does not allow such a limit. We are not liable for pre-existing defects or normal wear.
10. Law
These terms are governed by Indian law. Courts in Bengaluru, Karnataka have jurisdiction.
11. Contact
hello@mechanixpro.in · +91 XXXXX XXXXX